Question 1

How fast do you respond?

Accepted Answer

WhatsApp within 1 hour, email within 12 hours, phone calls answered immediately or returned within 1 hour.

Question 2

How quickly will I get a proposal?

Accepted Answer

Consultation report within 24 hours and a full custom proposal within 48 hours of your consultation.

Question 3

What are the payment terms?

Accepted Answer

50% deposit confirms your booking. The remaining balance is due 30 days before the event. Last-minute bookings require full payment.

Question 4

Which payment methods do you accept?

Accepted Answer

Bank transfer, credit card, cash and online payment gateway.

Question 5

What documents do I need to book?

Accepted Answer

A passport copy, your contact information and a signed agreement.

Question 6

What's included in the Silver / Gold / Platinum packages?

Accepted Answer

Silver covers intimate weddings up to ~15 guests, Gold suits 20–40 guests with full planning, Platinum is a luxury experience for 40–60 guests with ballroom, full catering and honeymoon suite.

Question 7

Where do you operate?

Accepted Answer

Bangkok and Pattaya are our home base. We also organise tours in Ayutthaya, floating markets and islands, and custom Thailand tour packages.

Question 8

Do you assist with marriage registration?

Accepted Answer

Yes. Marriage registration assistance is available as a premium add-on alongside professional MC, luxury yacht and VIP airport fast track services.

Question 9

Do you arrange honeymoon and tours?

Accepted Answer

Yes — Bangkok Romance from THB 15,999 and Pattaya Honeymoon from THB 19,999, plus 1-day and multi-day tours in Bangkok and Pattaya.

Question 10

How do you handle complaints?

Accepted Answer

Documented on receipt, investigated within 24 hours and a solution provided within 48 hours, followed by a personal follow-up.

Frequently asked

Frequently Asked